Shipping and Delivery policy
At Noolyaappu, we are committed to providing a seamless and efficient shipping experience for our customers in the USA and Canada. Please review our delivery and shipping policy for detailed information regarding shipping methods, delivery times, and related terms and conditions.
1. Shipping Methods:
- We partner with reliable shipping carriers to ensure timely and secure delivery of your orders.
- Our standard shipping methods for Canada and USA are CanadaPost and USPS.
- Expedited shipping options may be available for an additional fee, providing faster delivery for urgent orders.
2. Shipping Rates:
- Shipping rates are calculated based on the destination, package weight, and shipping method selected during checkout.
- Shipping costs will be displayed at the checkout stage, allowing you to review and confirm before completing your purchase.
- Occasionally, we may offer free shipping promotions or discounts. Please refer to our website or promotional emails for any ongoing offers.
3. Delivery Time:
- The estimated delivery time depends on your location and the shipping method chosen.
- Standard shipping typically takes between 1 to 5 business days for delivery within Ontario, Canada. For USA and other provinces in Canada it may take up to 2-3 weeks. Please note that these time frames are estimates and may vary based on factors beyond our control, such as weather conditions or customs clearance procedures.
- Expedited shipping options offer faster delivery times based on the selected courier
4. Order Processing Time:
- We strive to process and ship orders promptly. Order processing typically takes [1-3] business days, excluding weekends and public holidays.
- Customized orders processing time will be discussed at the time of purchase with the customers through email or phone based on the Seamstress's availability.
- During peak seasons or promotional periods, order processing may take slightly longer. We appreciate your patience and understanding during these times.
5. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number and instructions on how to track your package.
- Use the provided tracking number to monitor the progress of your shipment on the respective carrier's website or through our order tracking page.
6. International Shipping:
- For customers outside the USA and Canada, please refer to our international shipping policy for details regarding shipping options, rates, and delivery times specific to your region.
7. Customs and Duties:
- Please note that customs fees, taxes, and import duties, if applicable, are the responsibility of the recipient.
- Customs policies and charges vary from country to country. We recommend contacting your local customs office or relevant authorities to inquire about any potential fees or restrictions before placing an order.
8. Address Accuracy:
- It is essential to provide accurate shipping information during checkout, including your full name, complete address (including apartment or suite numbers), and valid contact information.
- We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
If you have any further questions or require assistance with your order, our customer support team is here to help. Please reach out to us through reachnoolyaappu@gmail.com.
Thank you for choosing Noolyaappu. We appreciate your trust and strive to make your shopping experience enjoyable and convenient.